Sr. Manager Documentation

Location

Department

Job Description

Review the user/operation manual for all products
Review audio/visual/text training manuals
Establishing document management system
Coordinating with various HOD (Sales, Service, Operations, Design& Development, Testing, IT, HR etc.) to identify various documents required, prepare templates, plan and track to completion. (This includes QMS)
Up gradation of portals
Develop documentation for end users; including User Manuals, Online Help, Installation Guide, Technical Admin Guide, Release Notes
Validation of system according to cGMP Guidelines
Preparation of qualification documents such as IQ, OQ, PQ, DQ; Preparation of User Requirement Specification
Standard Preparation of the Manual like Product, Operational, Installation, Maintenance, Trouble Shooting and Training
Review Product Qualification Documents
Product Development Planning and Tracking Documentation as per requirements

Educational Qualification

Experience

Desired Candidate Profile

10 years’ experience in a relevant context
A degree in a relevant subject or demonstrated ability to deliver the responsibilities required
Experience in using documentation tools like MSOffice Suite, Adobe Frame maker, SnagIt, Adobe RoboHelp, Adobe Acrobat, MS Visio
Very good understanding for Documentation Development Life Cycle (DDLC) or Technical Writing process and documents involved in SDLC
Knowledge of different standards and compliance for documentation, Knowledge on GAMP5
Knowledge on ISO and CMMI process is added advantage
Experience in different work domain like Software Validation, Technical Trainer, and Technical Support
Knowledge of various style guides like Microsoft Manual of Style (MSTP), and company specific style guides
Experience in writing, rewriting and editing- technical and research documents, case studies, manuals and training content
Excellent organizational and planning skills, with an ability to multitask in a busy environment with multiple contacts
Effective communication skills, both verbally and in written form at all levels of authority
Experience of working in international development/ operational management would be advantageous