Manager – Service Sales

Location

Preferred DOJ

Early joinee preferred

Reporting To

Roles & Responsibilities

Build and maintain relationships with all our existing customers in South region (Andhra, Telangana, Karnataka, Tamil Nadu, Pondicherry)
Actively visit customer give presentation on Windows 10, comparison of existing system/software in their plant and our new product/ software and convert it to a new business.
Actively visit customer site, inspect machines, check stock of existing spares and promote critical spares to customers
Actively seek out new opportunities of spares, AMC through cold calling and courtesy visits to customer.
Follow up with back-end team and make sure offers are going on time and convert inquiries to order booking.
Initiate discussions with customer for annual rate contracts for spares.
Attend training programs to learn more technical and professional skills for the Job.
Conduct research on customer requirements by understanding their technical needs, initiate demo/trials in HO and convert these needs into business.
Preparing data on lifecycle of product/ absolute products at site and promote customers to upgrade/ replace the system to ensure minimum down time.
Conduct Audit on Service AMC visits on south region and escalate same if any gaps observed.
Revenue Prospect of 15cr (Includes Windows 10, AMC, Spares, Service
Charges, Buyback for both key and non-key customers)

Educational Qualification

E. (Mechanical / E&TC / Instrumentation) or Diploma (with an additional experience of at least 2 years in similar industry)
Graduates or Post-Graduates in Science, Commerce with previous experience of handling sales coordination for a manufacturing or trading company may also be considered.

Experience

Desired Skills & Experience

Ability and capability to understand technicality of the product.
An eye for details is a must.
Good communication skills and be a TEAM PLAYER.
Should be organised, motivated, self-driven and quick learner.
Good Analytical and problem-solving skills.
Hands-on experience in sales of technical products.
Achieved the sales targets YoY consistently with highest customer satisfaction level.
Prior experience of handling sales back office with Pharma / Automation / Manufacturing is a huge advantage.